ChurnDefense unifies your product, payment, and support data into a single behavioral intelligence layer — delivering a real-time Risk Score and a prescriptive action for every account your CS team manages.
Protecting $48M+ in MRR across 200+ SaaS companies






Sorted by risk level — most critical first
| Company | Score | Risk | MRR | Churn | |
|---|---|---|---|---|---|
Cobalt BuildDemo | 9 | Critical | $900 | 91% | |
Titan LearnDemo | 17 | Critical | $4,800 | 83% | |
Beacon CRMDemo | 30 | Critical | $1,400 | 70% | |
Cascade BIDemo | 47 | At Risk | $2,900 | 53% | |
Vertex LawDemo | 48 | At Risk | $800 | 52% | |
Lumina AdsDemo | 62 | Stable | $500 | 38% | |
Zenith AnalyticsDemo | 65 | Stable | $2,500 | 35% | |
Orion MedicalDemo | 65 | Stable | $3,600 | 35% | |
Nova PropTechDemo | 66 | Stable | $1,100 | 34% |
Native integrations with HubSpot, Stripe, PostHog, Google Analytics 4, Zendesk, and Intercom. ChurnDefense maps your data model automatically. Most teams are live in under 48 hours.
HubSpot
PostHog
GA4
Zendesk
MixpanelChurnDefense learns what a healthy customer looks like in your product. Then it continuously scores every account against that baseline — tracking feature adoption, login patterns, support friction, and payment signals simultaneously.
When risk rises, ChurnDefense doesn't just send a red flag. It tells your CSM why — with the specific behavioral signals driving the score — and prescribes the exact playbook action to take. Human judgment, amplified by machine precision.
Feature usage ↓ 40% in 15 days • 3 unresolved tickets
When a customer's health score drops, ChurnDefense triggers a step-by-step rescue playbook — scheduling QBRs, escalating support, and sending personalized outreach without your team lifting a finger.
Automated red rescue playbook for Orion Medical
Set up QBR with key stakeholders to understand pain points
Key Indicators to Track
Simulate risk scores with real signals or calculate how much churn costs your business.
Adjust signals for
Monarch Analytics
Risk Score
100
Account health is strong. No intervention needed.
No action required — monitor weekly.
This is a simplified model. ChurnDefense analyzes 40+ behavioral signals across all connected data sources.
HubSpot
Google Analytics
PostHog
Mixpanel
Zendesk
Notion
Google SheetsDon't see your tool? We connect to any source via API or CSV import.
$0M+
MRR Protected
0%
Playbook Success Rate
-0%
Churn Reduction in 90 Days
0+
SaaS Companies
ChurnDefense customers can generate a shareable Customer Health Report — a live snapshot of their retention metrics, publicly linkable and embeddable.
Powered by ChurnDefense
Net Revenue Retention
↑ +4% vs last quarter
Monthly Churn Rate
↓ -34% since using ChurnDefense
Avg Account Health Score
MRR Retained via Playbooks
Last 90 days
47 CS leaders shared their health report this month
Link ChurnDefense to your CRM, billing, and support tools in minutes.
Your Customer Health Report is automatically compiled from live account data.
Post it on LinkedIn, embed it on your site, or send it to investors. Your report updates automatically every 30 days.
For early-stage SaaS teams getting started with churn prevention.
For scaling teams protecting their first $1M in MRR.
For CS operations needing advanced customization.
All plans include a 14-day free trial. No credit card required. Cancel anytime.
Your next at-risk account is already sending signals. ChurnDefense is ready to catch them.
Start Free →Live in 48 hours. No engineering required. Cancel anytime.
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