Your customers signal churn weeks before they cancel.

    ChurnDefense unifies your product, payment, and support data into a single behavioral intelligence layer — delivering a real-time Risk Score and a prescriptive action for every account your CS team manages.

    Protecting $48M+ in MRR across 200+ SaaS companies

    HubSpotGoogle AnalyticsPostHogZendeskNotionGoogle Sheets
    Priority Accounts — ChurnDefense

    Priority Accounts

    Sorted by risk level — most critical first

    View All →
    CompanyScoreRiskMRRChurn
    Cobalt BuildDemo
    9Critical$900
    91%
    Titan LearnDemo
    17Critical$4,800
    83%
    Beacon CRMDemo
    30Critical$1,400
    70%
    Cascade BIDemo
    47At Risk$2,900
    53%
    Vertex LawDemo
    48At Risk$800
    52%
    Lumina AdsDemo
    62Stable$500
    38%
    Zenith AnalyticsDemo
    65Stable$2,500
    35%
    Orion MedicalDemo
    65Stable$3,600
    35%
    Nova PropTechDemo
    66Stable$1,100
    34%
    How It Works

    Three steps from scattered data to surgical retention.

    01

    Plug in. No engineering sprint required.

    Native integrations with HubSpot, Stripe, PostHog, Google Analytics 4, Zendesk, and Intercom. ChurnDefense maps your data model automatically. Most teams are live in under 48 hours.

    HubSpotHubSpot
    Stripe
    PostHogPostHog
    GA4GA4
    ZendeskZendesk
    MixpanelMixpanel
    02

    AI builds a behavioral fingerprint for every account.

    ChurnDefense learns what a healthy customer looks like in your product. Then it continuously scores every account against that baseline — tracking feature adoption, login patterns, support friction, and payment signals simultaneously.

    AccountTrendRisk ScoreStatus
    Meridian SaaS21Healthy
    Flowbase44At Risk
    Acme Corp87Critical
    DataLayer31Healthy
    TechFlow Inc68At Risk
    03

    Your team gets a diagnosis. Not just an alert.

    When risk rises, ChurnDefense doesn't just send a red flag. It tells your CSM why — with the specific behavioral signals driving the score — and prescribes the exact playbook action to take. Human judgment, amplified by machine precision.

    HIGH RISK87

    Feature usage ↓ 40% in 15 days • 3 unresolved tickets

    Automated Playbooks

    From risk signal to rescue action — automatically.

    When a customer's health score drops, ChurnDefense triggers a step-by-step rescue playbook — scheduling QBRs, escalating support, and sending personalized outreach without your team lifting a finger.

    AI-generated playbooks tailored to each risk profile
    5-step rescue flows with automatic progress tracking
    Outcome attribution — know which actions saved the deal
    Playbooks — ChurnDefense

    Red Account Rescue — Orion Medical

    Automated red rescue playbook for Orion Medical

    completed↗ Score: 32↓ $3,600 at riskOutcome: saved
    5 of 5 steps100%
    1Schedule executive business reviewDone

    Set up QBR with key stakeholders to understand pain points

    calendar✓ Completed 02/25/2026
    2Escalate to senior supportDone
    3Send personalized check-in emailDone
    4Offer dedicated support channelDone
    5Share product adoption guideDone

    Key Indicators to Track

    • Feature adoption declined 35% MoM — core module usage fading
    • Support tickets increased 3x in last 14 days
    • Executive sponsor hasn't logged in for 21 days
    Interactive Tools

    See the impact before you commit

    Simulate risk scores with real signals or calculate how much churn costs your business.

    Adjust signals for

    Monarch Analytics

    Active
    ActiveAbandoned
    0
    04+
    Daily
    DailyMonthly
    0 days
    0 days30+ days

    Risk Score

    100

    Account health is strong. No intervention needed.

    No action required — monitor weekly.

    This is a simplified model. ChurnDefense analyzes 40+ behavioral signals across all connected data sources.

    Integrations

    Works with the tools your team already lives in.

    HubSpot logoHubSpot
    Google Analytics logoGoogle Analytics
    PostHog logoPostHog
    Mixpanel logoMixpanel
    Zendesk logoZendesk
    Notion logoNotion
    Google Sheets logoGoogle Sheets

    Don't see your tool? We connect to any source via API or CSV import.

    $0M+

    MRR Protected

    0%

    Playbook Success Rate

    -0%

    Churn Reduction in 90 Days

    0+

    SaaS Companies

    SHARE YOUR HEALTH SCORE

    Turn your retention data into a public signal of trust.

    ChurnDefense customers can generate a shareable Customer Health Report — a live snapshot of their retention metrics, publicly linkable and embeddable.

    Customer Health Report
    VERIFIED

    [Your Company]

    Powered by ChurnDefense

    108%

    Net Revenue Retention

    ↑ +4% vs last quarter

    1.8%

    Monthly Churn Rate

    ↓ -34% since using ChurnDefense

    82/100

    Avg Account Health Score

    $124K

    MRR Retained via Playbooks

    Last 90 days

    Last updated: March 2026
    churndefense.com
    Get Your Free Health Report →
    JK
    AM
    SP
    RT
    LW

    47 CS leaders shared their health report this month

    Connect your data

    Link ChurnDefense to your CRM, billing, and support tools in minutes.

    Generate your report

    Your Customer Health Report is automatically compiled from live account data.

    Share publicly

    Post it on LinkedIn, embed it on your site, or send it to investors. Your report updates automatically every 30 days.

    Pricing

    Priced to protect your MRR, not drain it.

    Starter

    $99/mo

    For early-stage SaaS teams getting started with churn prevention.

    • 1 integration
    • Real-time Churn Risk Score
    • Email playbook alerts
    • Basic diagnostics
    • 14-day free trial
    Start Free Trial
    Most Popular

    Growth

    $399/mo

    For scaling teams protecting their first $1M in MRR.

    • Up to 5 integrations
    • Full diagnostic engine
    • Prescriptive Playbooks
    • Slack + HubSpot automation
    • Priority support
    • 14-day free trial
    Start Free Trial

    Scale

    $999/mo

    For CS operations needing advanced customization.

    • Unlimited integrations
    • Custom AI models per vertical
    • Dedicated Customer Success Manager
    • SSO + RBAC
    • SLA guarantee
    • White-glove onboarding
    Start Free Trial

    All plans include a 14-day free trial. No credit card required. Cancel anytime.

    Stop losing revenue you already earned.

    Your next at-risk account is already sending signals. ChurnDefense is ready to catch them.

    Start Free →

    Live in 48 hours. No engineering required. Cancel anytime.

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